WhatsApp Chatbot For E-Commerce

The e-commerce market is expanding rapidly in today's world. When user demand increases, it has become essential to maintain the uninterrupted flow of services around the clock. Catching the need of buyers is the most important trend in online markets. AskEva can amplify customer-driven and customer-centric practices through the WhatsApp chatbot.

If a customer is looking for a gold rate, they will check it on the internet, news or try to call & speak with jewelry shop salespersons. Now they can simply ask the Jewelry shop WhatsApp chatbot about today's gold price in their messaging platform WhatsApp. it will show the exact gold price in their shop or in general.

WhatsApp-Based Chatbot For E-Commerce With AskEva

  • Generate Sales
  • Knowledge Base
  • Rich analytics sales
  • Personalize service
  • Real-time interactions
  • Reliable customer support

Chatbot Services

Customers expect most e-commerce businesses to be available 24/7. WhatsApp chatbot can be used to collect information about your visitors’ preferences and interests. AskEva chatbot can tell your customers when some products are out of stock and suggest some alternatives. This also informs about delivery dates or even a suggested query. Adding to carts is a good source of income.

Benefits Of Chatbot In E-Commerce

AskEva can remind your customers of their carts to check out the offers or discounts. chatbot improves customer engagement and responds immediately, therefore increasing leads. It can suggest exactly what your customers are looking for and then lead them directly to the checkout page or inform them about discounts. WhatsApp chatbot become smarter in E-Commerce business to boost customer experience.

WhatsApp chatbot can help connect brands with customers and improves engagement rates. This grasps your customer's attention more effectively, making the sales process easier.

The process of educating customers with necessary information is easy, if clients select a product and need information, the chatbot can take in the input and present the required information within seconds.

Clients select their favorite products on the website and make them add to the cart, the bot automatically shows the product whenever there is a discount or offer on that selected product.

AskEva holds the past interactions of the users and uses them further to customize future conversations. This engages your customer and also saves the time of customers by promoting relevant products.

Retail businesses can get more customer niches and build a very strong customer reputation by engaging their customers every time to reduce operating costs and maximize the efficiency of their business.

With AskEva retailers can get their business into the world's great messaging platform WhatsApp, with 60% of the customers preferring shopping on the WhatsApp messaging platform with 24/7 service.

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