Terms & Condition

Ask EVA. (“AskEva”, “we,” “us”, or “our”) Provides a Software as a Service (SaaS) based “Conversation Platform”, named “AskEvaPlatform” or “AskEva Whatsapp API Chatbot Solution” that allows our customers to store, manipulate, analyse and transfer messages between their business systems. A “Customer” is an entity with whom AskEva has an agreement to provide the Service.


About the Terms

This Terms of Service has been updated as of February 08th, 2023 and will be effective as of February 08th, 2023.

This Terms of Service (the “Agreement”) is an agreement between the Customer and AskEva, together the “Parties” and each, a “Party”, and is entered the date the Customer signs up for anAskEva account through the AskEva website and through the Executive Team or the date specified on the Service Agreement. (the “Effective Date”).

If you register for anAskEva account, you acknowledge your understanding of these terms and enter the Agreement on behalf of Customer. Please make sure you have the necessary authority to enter into the Agreement on behalf of Customer before proceeding.

AskEva reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes.

Account

  • You must provide your valid email address and any other information requested in order to complete the signup process.
  • You are responsible for maintaining the security of your account and password.
  • AskEva cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  • One person or legal entity may not maintain more than one account.

Consent

  • Signing up with AskEva gives us permission to send you emails including but not limited to marketing, promotional, communications related to AskEva.

Prohibition

When using any AskEvacontent and/or the AskEva, Platform, unless otherwise approved in writing by Ask Eva, the following prohibitions apply:

  • You will not use the APIs or other Ask Eva content on behalf of any third party, unless such third party has expressly authorized you to access and use the Ask Eva content under its account.
  • You will not copy, rent, lease, sell, transfer, assign, sublicense, disassemble, reverse engineer or decompile (except to the limited extent expressly authorized by applicable statutory law), modify or alter any part of the Website(s), APIs, other Ask Eva content, or the Ask Eva Platform.
  • You will not create an Application that functions substantially the same as the APIs or other Ask Eva content and offer it for use by third parties.
  • You will not use the Ask Eva content or Ask Eva Platform in connection with providing any adult entertainment oriented or otherwise pornographic services.
  • You will not perform an action with the intent of introducing to the Website(s), Ask Eva content, or Ask Eva Platform or the applications or products of any third party, any viruses, worms, defects, Trojan horses, malware or any items of a destructive nature.
  • You will not use the Ask Eva content or Ask Eva Platform, or access or control any customer accounts, products, devices, or applications in a manner that could cause harm, damage, or loss to any individual, or otherwise harm, defame, abuse, harass, stalk or threaten others or allow or encourage any third party to do so.
  • You will not use the APIs, other Ask Eva content, or the Ask Eva Platform in any manner or for any purpose that may violate any law or regulation, or any right of any person including, but not limited to, intellectual property rights, rights of privacy and/or rights of personality, or which otherwise may be harmful (in Ask Eva ' sole discretion) to Ask Eva, its service providers, its suppliers, end users of anAsk Eva Platform, End Users, or any individual or entity.
  • You will not use the APIs, other Ask Eva content, or the Ask Eva Platform in connection with any inherently dangerous objects, devices, materials, or situations, or in furtherance of any activities likely to cause harm to any individual or property.

Compliance

Ask Eva reserves the right to investigate any Device or Application for compliance with these Terms. Such investigations may include Ask Eva accessing and using your Device or Application, for example to identify stability or security issues that could affect Ask Eva or its customers. You consent to any such investigation. Ask Eva may immediately suspend or terminate access to the Website(s), APIs, other Ask Eva content, and the Ask Eva Platform by you or your Device or Application without notice if we believe, in our sole discretion, that you are in violation of these Terms or otherwise.


Updated

We reserve the right to modify or update the Website(s), Ask Eva content and/or Ask Eva Platform at any time, for any reason, and without notice to you. If Ask Eva makes updates, revisions, breaking changes or in any way modifies an API or other Ask Eva content, you agree that you are solely responsible for making changes to your Device or Application to ensure continued service for your End Users. We are constantly changing and improving our APIs and other Ask Eva content. We may add or remove functionalities or features at our discretion, for any reason, and we do not guarantee that your Device or Application will function with any future or modified versions of any Ask Eva content or the Ask Eva Platform.


Branding

Brand

Except where expressly stated, these Terms do not grant either party any right, title or interest in or to the other party's trade names, trademarks, service marks, logos, domain names, and other distinctive brand features (collectively, "Marks").


Publicity

You will not make any statement regarding your use of an API that suggests partnership with, sponsorship by or endorsement by Ask Eva without Ask Eva prior written approval.


Promotional and Marketing Use

In the course of promoting, marketing, or demonstrating the APIs you are using, Ask Eva may produce and distribute incidental depictions, including screenshots or other content from your Application or Device, and may use your company or product name and logos. You hereby grant Ask Eva all necessary rights for these purposes.


Grievance Redressal

Any grievances relating to the Account may be directed by User to the grievance officer of Ask EVA who can be contacted at Info@askeva.in