At AskEVA, we are committed to ensuring your satisfaction with our services.
Our refund policy is designed to be transparent and fair, providing you with clear guidelines on how we
handle refund requests.
**Eligibility for Refund:**
- Refund requests must be made within 2 days of the service
purchase date.
- To be eligible for a refund, the service must not have been
fully utilized or completed.
**Grounds for Refund::**
- Service Unavailability: In the event that we are unable to
deliver the service as promised or agreed upon.
- Technical Issues: If the service is hindered by technical
problems on our end that prevent its proper delivery.
**Refund Process:**
- To initiate a refund, please contact our customer support
team at support@tunepath.com within the specified refund period.
- Clearly state the reason for your refund request and
provide any necessary supporting documentation.
- Our team will review your request and respond within 2
business days.
**Refund Approval:**
- If your refund request is approved, the refund will be
processed using the original payment method.
- Refunds may take 2 business days to reflect in your
account, depending on your payment provider.
**Non-Refundable Items:**
- Certain services may be non-refundable. These will be
clearly communicated at the time of purchase.
**Policy Updates**
- We reserve the right to update or modify our refund policy
at any time. Any changes will be communicated on this page.
AskEVA values your trust and is dedicated to providing exceptional service. If you have any concerns or
issues not covered by this policy, please contact us, and we will work with you to find a satisfactory
resolution.